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In this section, we will try to help you find out, what are the advantages of using our services.NEWS Instant consultation.
In November 2011, Google has released a book titled "Zero Moment of Truth", dedicated to the study and research of global decision-making techniques for online users.
The conclusions, reached by experts from Google, were saying that the exact important moment when the user decides to make a purchase, had changed greatly, compared to previous years. Before, a user having received promotional information, went to the store in order to get answers for arising questions. However, nowadays, it is enough to open a search engine and instantly find the best prices on desired products, read reviews and make an order. With the help of our service, you can shorten the time from the moment of receiving information about the product until buying it. If a user, while visiting your website, has a certain question, do not let him just leave, rather give him a chance to get an answer to his question right away, otherwise he might not come back. Besides, a phone call, for various reasons, may not be available to the user at the moment, and the button "Call from the site" will be always "at hand" - on the screen. Just click.
Loyalty to the client.
Not all of the companies that are doing business online are thinking about comfortable ways of communicating with their clients.
Very often, there is only a single city phone number that is being listed in contacts. But it is very important when converting visitors into buyers to consider such a point. Many people are avoiding the use of city numbers (stationary) these days, and calls from mobiles may have a high cost. Give him an opportunity to call free. When a customer sees that the company cares about a comfortable way of contacting its clients, it automatically increases his confidence and contentment with the services provided. Remember, a satisfied client – coming back client.
The absence of lost calls.
One of the main characteristics of an online business is its accessibility round the clock. You can never know at what time of a day a person may want or need to go back to your site and make any order.
Most companies do not have round the clock support for its customers for the obvious reasons. Our service allows a site owner to set all the rules easily for managing calls. For example, during business hours, calls go to your call center, and after hours - to IVR (voice mail) or mobile duty officer.
Savings!
Using call from the site service, you can allow your client to leave all the worries behind about call savings, and slowly make the choice of preferable goods. But you have lesser expenses yourself.
You have to pay a monthly subscription fee for the appropriate fare only. There are no per-minute billings or other restrictions. You can talk as much as 24 hours a day. According to our calculations, based on our experience of working with clients considering all the cost variations of receiving calls (tariff plans), the savings while using our buttons can be from 5 to 20 times. You have a very real opportunity to reduce your costs and deliver better customer service!
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